Responsible Gaming

Introduction

Gambling should be a form of entertainment, not a way to earn money or solve financial difficulties. All casino games are based on chance, and the outcome cannot be predicted or controlled. Please play responsibly and within your financial means. If gambling stops being fun, it is time to stop.

Age Verification

You must be at least 18 years of age or the legal age for gambling in your jurisdiction, whichever is higher. In the Philippines, the legal gambling age is 21. Underage gambling is illegal and strictly prohibited. We encourage parents and guardians to use filtering software to prevent minors from accessing gambling websites.

Warning Signs of Problem Gambling

The following signs may indicate a gambling problem. If you recognize any of these behaviours in yourself or someone you know, please seek help:

• Chasing losses – trying to win back money you have lost by gambling more.
• Hiding gambling activities or lying about the time and money spent gambling.
• Spending more money or time on gambling than you can afford.
• Neglecting work, studies, family, or personal responsibilities due to gambling.
• Borrowing money or selling possessions to fund gambling.
• Feeling anxious, guilty, or irritable when trying to cut down or stop gambling.
• Gambling to escape from stress, anxiety, or other problems.
• Repeated unsuccessful attempts to control, reduce, or stop gambling.

Self-Help Tools

Most reputable online casinos offer tools to help you manage your gambling. These may include:

• Deposit Limits: Set a maximum amount you can deposit daily, weekly, or monthly.
• Loss Limits: Limit the amount of money you can lose within a set period.
• Reality Checks: Receive periodic reminders of how long you have been playing and how much you have spent.
• Self-Exclusion: Temporarily or permanently block your access to a gambling account for a chosen period.

We encourage you to use these tools proactively to keep gambling enjoyable and within your control.

Support Organizations

If you or someone you know is struggling with problem gambling, free and confidential help is available. Below are recognized support organizations in different countries:

• Philippines: PAGCOR Responsible Gaming Program – Hotline: 0917-899-7777; Website: www.pagcor.ph
• United Kingdom: GamCare – www.gamcare.org.uk; GamStop – www.gamstop.co.uk
• Australia: Gambling Help Online – www.gamblinghelponline.org.au
• Canada: Responsible Gambling Council – www.responsiblegambling.org
• United States: National Council on Problem Gambling – www.ncpgambling.org
• Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA) – www.bzga.de
• Other Countries: Please refer to your local national organization for problem gambling support. A good starting point is Gamblers Anonymous International – www.gamblersanonymous.org

Call to Action

If you believe you have a gambling problem, you are not alone. Seeking help is a sign of strength, not weakness. Contact a support organization listed above or speak to a trusted friend, family member, or healthcare professional. Help is available, and recovery is possible.